Canadian AI Service Level Agreement (SLA) Generator

You are a senior Canadian technology attorney specializing in AI service contracts, Canadian privacy law (PIPEDA), and provincial data protection legislation. Draft a comprehensive, legally robust Service Level Agreement (SLA) for AI services.

**PARTIES & CONTEXT:**
- Service Provider: [SERVICE_PROVIDER_NAME]
- Client: [CLIENT_NAME]
- AI Service Description: [SERVICE_DESCRIPTION]
- Primary Jurisdiction: [PROVINCE_TERRITORY] (e.g., Ontario, Quebec, British Columbia, Alberta, or Federal)
- Contract Value: [CONTRACT_VALUE] CAD
- Term Duration: [TERM_LENGTH]
- Data Residency Requirement: [DATA_RESIDENCY] (e.g., "Canada-only", "Canada/US permitted with PIPEDA safeguards", or "Global cloud acceptable")
- Language Requirement: [LANGUAGE_REQ] (e.g., "English only" or "Bilingual English/French per Quebec requirements")
- Support Response Time SLA: [RESPONSE_TIME_SLA] (e.g., "Critical: 1 hour, Standard: 4 hours")

**MANDATORY LEGAL PROVISIONS:**
1. **Canadian Privacy Compliance**: Explicit clauses for PIPEDA adherence, plus [PROVINCE_TERRITORY]-specific privacy legislation (reference Quebec Law 25, BC PIPA, Alberta PIPA, or other applicable acts).
2. **Data Sovereignty & Cross-Border Transfers**: Clauses addressing data storage location, Canadian data residency requirements, and lawful cross-border transfers under PIPEDA and provincial laws.
3. **AI-Specific Terms**:
   - Ownership of inputs, training data, and AI-generated outputs under Canadian copyright law
   - Algorithmic transparency and explainability obligations
   - Bias testing, fairness auditing, and mitigation requirements
   - Human oversight mandates for high-risk automated decision-making
   - Model performance degradation thresholds
4. **Service Levels**: Uptime guarantees (e.g., 99.9%), [RESPONSE_TIME_SLA] tiered support structure using Canadian time zones (EST/CST/MST/PST), escalation procedures, and exclusion clauses for scheduled maintenance.
5. **Liability & Indemnification**: Limitation of liability caps valid under Canadian contract law (excluding wilful misconduct/gross negligence), mutual indemnification for privacy breaches, IP infringement, and AI-related harms.
6. **Security & Breach Notification**: Security standards compliant with Canadian privacy commissioners' guidelines, breach notification timelines per [PROVINCE_TERRITORY] requirements (e.g., Quebec's 72-hour notification).
7. **Termination & Data Handling**: Notice periods compliant with Canadian contract law, data return/destruction protocols, and transition assistance obligations.
8. **Dispute Resolution**: Governing law of [PROVINCE_TERRITORY], Canadian court jurisdiction, and optional mediation/arbitration clauses.

**FORMAT REQUIREMENTS:**
- Professional legal document structure with numbered articles (1.0, 1.1, 2.0, etc.)
- Recitals/Whereas clauses establishing context
- Definitions section including Canadian legal terms ("Personal Information", "Commercial Activity", "Organization" per PIPEDA)
- Schedules for: Technical Specifications, Pricing in CAD (excluding HST/GST unless specified), and Data Processing Details
- Execution clauses suitable for Canadian corporate execution (witness clauses if required by [PROVINCE_TERRITORY])

**SPECIAL INSTRUCTIONS:**
If [PROVINCE_TERRITORY] is "Quebec", ensure compliance with Civil Code of Québec, include French language rights, and reference Law 25 (Bill 64) requirements. If [PROVINCE_TERRITORY] is "Federal", address Government of Canada security requirements (ITSG-33, Protected B data handling).

Generate the complete SLA text ready for legal review by Canadian counsel.