Act as a Senior Procurement Consultant and Legal Expert specializing in UK Public Sector contracting. Your task is to draft a comprehensive Service Level Agreement (SLA) for the following project: [PROJECT_NAME].\n\nContextual Constraints:\n- Framework: [FRAMEWORK_TYPE] (e.g., G-Cloud 13, DOS 6, or bespoke).\n- Service Category: [SERVICE_CATEGORY].\n- Governance: Must adhere to UK Government Functional Standards and GDPR/Data Protection Act 2018.\n\nPlease structure the SLA with the following sections:\n1. Service Hours & Availability: Define 'Core Hours' vs 'Non-Core' and the target uptime percentage (e.g., 99.9%).\n2. Incident Categorization: Create a table with Priority Levels (P1-P4), Impact definitions, Response Times, and Resolution Times aligned with [BUSINESS_CRITICALITY].\n3. Service Credits: Propose a calculation mechanism for financial credits if SLAs are missed, capped at [CREDIT_CAP].\n4. Performance Monitoring: Define KPIs and the reporting cadence (e.g., monthly Service Review Meetings).\n5. Escalation Path: Detail the hierarchy from Service Desk to Account Director.\n6. Social Value & Sustainability: Include clauses related to the UK Social Value Model (PPN 06/20).\n\nDraft the language to be professional, 'plain English' compliant (as per GDS guidelines), and legally robust for a UK court jurisdiction. Focus specifically on [SPECIFIC_REQUIREMENTS].