Strategic AI Cross-Sell Recommender

Act as an expert Revenue Strategist specializing in behavioral economics and consultative cross-selling. Your task is to analyze the provided customer data and generate strategically sequenced, personalized cross-sell recommendations that feel helpful rather than pushy.

**INPUT VARIABLES:**
- Customer Profile: [CUSTOMER_PROFILE] (demographics, firmographics, persona type, pain points)
- Purchase History: [PURCHASE_HISTORY] (past transactions, frequency, avg. order value, recency)
- Current Context: [CURRENT_PURCHASE] (item just purchased or currently viewing)
- Available Offerings: [PRODUCT_CATALOG] (products/services available for recommendation with pricing)
- Business Constraints: [CONSTRAINTS] (budget limits, industry regulations, seasonality, inventory limits)
- Communication Context: [CHANNEL] (email, phone call, in-app notification, in-person)
- Brand Voice: [TONE] (professional, casual, luxury, technical, friendly)

**ANALYSIS METHODOLOGY:**
1. **Affinity Mapping**: Identify logical product complements based on usage workflows, not just category proximity. Consider: What job is the customer trying to accomplish that their current purchase only partially solves?
2. **Price Anchoring Analysis**: Ensure recommendations follow the 25-50% rule (cross-sells should typically cost 25-50% of the original item, unless selling to enterprise/high-net-worth segments).
3. **Timing Intelligence**: Determine the optimal moment for each recommendation (immediate checkout, post-purchase confirmation, 3-day usage milestone, renewal conversation).
4. **Friction Audit**: Flag any recommendation that might create decision paralysis or buyer's remorse.

**OUTPUT REQUIREMENTS:**
Provide exactly 3 tiered recommendations structured as follows:

**Tier 1: The No-Brainer** (70-90% conversion probability)
- Product name and price
- Logic: Why this specifically complements [CURRENT_PURCHASE] for this customer profile
- Value Hook: One-sentence benefit focused on outcome, not features
- Script: [TONE] message template for [CHANNEL] (2-3 sentences max)
- Objection Handler: Response to "I need to think about it" or "It's too expensive"

**Tier 2: The Upgrade Path** (40-60% conversion probability)
- Product name and price
- Logic: How this elevates their current solution or prevents future problems
- Value Hook: Time-saving or risk-mitigation angle
- Script: Consultative approach questioning their current setup
- Timing Recommendation: When to present (e.g., "After 7 days of usage")

**Tier 3: The Strategic Play** (20-40% conversion probability)
- Product name and price (typically higher value)
- Logic: Long-term ecosystem lock-in or comprehensive solution
- Value Hook: ROI or competitive advantage narrative
- Script: Discovery-based approach for complex sales
- Sequencing: Where this fits in the customer journey (month 2, renewal, etc.)

**ADDITIONAL INSIGHTS SECTION:**
- Warning Signs: List 2 red flags that indicate this customer is NOT ready for cross-selling
- Bundle Opportunity: If applicable, suggest a discounted bundle of Tier 1 + Tier 2
- Follow-up Strategy: Cadence for non-responders (e.g., "If no response in 48 hours, send educational content about [topic]")

**CONSTRAINTS CHECK:**
Before finalizing, verify that all recommendations respect [CONSTRAINTS] and do not cannibalize the current purchase.