The 10 best team chat apps for business in 2025
In today's dynamic business landscape, whether your team is scattered across continents or just down the hall, effective communication isn't just a bonus – it's the bedrock of productivity. Workplace chat apps have evolved far beyond simple instant messaging; they're now the central nervous system of organizations, facilitating real-time conversations, crucial announcements, and collaborative problem-solving. They empower everyone to engage in relevant discussions while simultaneously allowing individuals to filter out noise, ensuring focus and efficiency.
Navigating the crowded market for the right team chat application can feel overwhelming. To help you cut through the clutter, we’ve rigorously tested and evaluated dozens of platforms. This list highlights the 10 best team chat apps for business in 2025, each offering unique strengths to suit different organizational needs. From fostering seamless collaboration in large enterprises to providing always-on voice channels or secure, self-hosted solutions, discover the tool that will transform how your team connects and accomplishes its goals.
Quick Comparison
Product | Pricing | Best For | Key Feature |
---|---|---|---|
Slack | Free/Paid | Chat-powered workplace | Real-time conversations |
Microsoft Teams | Free/Paid | Large organizations | Team breakdown |
Google Chat | Free/Paid | Google Workspace users | Integration with Google |
Discord | Free/Paid | Always-on voice chat | Voice channels |
Element | Free/Paid | Self-hosted team chat | Decentralized communication |
Connecteam | Free/Paid | N/A | N/A |
Twist | Free/Paid | N/A | N/A |
Chanty | Free/Paid | N/A | N/A |
Pumble | Free | N/A | N/A |
Zoho Cliq | Free/Paid | N/A | N/A |
1. Slack: Chat-Powered Workplace
Slack serves as a central communication hub, transforming how teams collaborate and share information in real time. It's designed to consolidate workplace conversations, moving beyond simple instant messaging to become the primary platform for announcements and ongoing discussions, irrespective of team members' physical locations. This immediacy fosters efficiency and ensures that relevant information is accessible to all, while simultaneously allowing individuals to filter out distractions.
Key Features:
- Channels: Slack organizes conversations into dedicated channels, which can be created for specific projects, teams, topics, or clients. This structure keeps discussions focused and makes it easy for team members to find relevant information without sifting through endless messages. You can have public channels for team-wide announcements or private channels for sensitive discussions.
- Direct Messaging: For one-on-one or small group conversations, Slack offers direct messaging. This is ideal for quick questions or brief exchanges that don't warrant a full channel.
- Integrations: A significant strength of Slack is its extensive integration capabilities with over 2,400 other apps, including project management tools, cloud storage services, and developer tools. This allows teams to bring their workflows directly into Slack, automating tasks and centralizing information. For instance, you can receive GitHub pull request notifications or Google Drive file updates directly in a Slack channel.
- Search Functionality: Slack boasts a powerful search engine that allows users to quickly find past messages, files, and conversations using keywords, filters, and advanced search operators. This is crucial for recalling information or onboarding new team members.
- Huddles: This feature offers spontaneous audio conversations within channels or direct messages, mimicking the ease of walking over to a colleague's desk for a quick chat. It’s a lightweight way to discuss ideas or resolve issues without the formality of scheduling a meeting.
Pros:
- Ubiquitous Adoption: Slack is widely used across many industries, making it easy to integrate with external partners and onboard new employees familiar with the platform.
- Rich Integration Ecosystem: The sheer volume and quality of available app integrations allow for deep customization and workflow automation, significantly boosting productivity.
- User-Friendly Interface: Its intuitive design makes it easy for users of all technical skill levels to navigate and utilize its features effectively.
Cons:
- Notification Overload: Without careful management, the constant stream of messages can lead to notification fatigue and distraction, potentially hindering focus.
- Cost for Advanced Features: While a free tier is available, many of the most powerful features, particularly for larger organizations needing extensive message history and advanced integrations, require a paid subscription.
Pricing:
- Free Tier: Offers unlimited messages and search history for the 90 most recent days, up to 10 integrations, and support for up to 15 people.
- Pro Plan: Priced at $7.25 per user/month (billed annually) or $8.50 per user/month (billed monthly), it provides unlimited message history, unlimited integrations, and advanced features like user provisioning and 24/7 support.
- Business+ Plan: At $12.50 per user/month (billed annually) or $15 per user/month (billed monthly), this tier adds features like compliance exports, advanced administration, and enterprise-grade security.
- Enterprise Grid: Custom pricing for very large organizations requiring extensive scalability, security, and administration.
Best For:
Slack is an excellent choice for businesses of all sizes, particularly those that are remote or hybrid, where real-time communication is paramount. It excels in organizations that value a centralized communication platform, appreciate extensive third-party app integrations, and need a robust search function to manage a high volume of information. Startups and growing companies often find its free and Pro plans particularly appealing for fostering early collaboration.
Bottom Line:
Slack remains a top-tier team chat application due to its comprehensive feature set, intuitive design, and unparalleled integration capabilities. It effectively acts as the digital headquarters for many businesses, facilitating seamless communication and workflow automation. While managing notifications requires discipline, its ability to centralize conversations and information makes it an indispensable tool for modern teams.
2. Microsoft Teams
Microsoft Teams functions as a unified communication and collaboration platform, integrating chat, video meetings, file storage, and application integration into a single workspace. Its primary strength lies in its deep integration with the broader Microsoft 365 ecosystem, making it a natural choice for organizations already invested in Microsoft's suite of productivity tools. It is particularly well-suited for larger enterprises with distinct departmental structures, providing a centralized hub for communication and project coordination.
Key Features:
- Persistent Chat: Teams offers threaded conversations within channels, allowing teams to organize discussions by project, topic, or department. This ensures that all relevant information and context remain accessible over time, preventing lost messages or fragmented communication.
- Video Conferencing: Robust video and audio conferencing capabilities are built-in, supporting meetings with up to 10,000 attendees. Features like screen sharing, virtual backgrounds, and live captions enhance remote collaboration.
- File Sharing and Collaboration: Users can share files directly within chat or channels, with seamless integration to OneDrive and SharePoint for storage and co-authoring documents in real-time.
- App Integration: Teams supports a vast array of third-party applications and Microsoft services, allowing users to bring their workflows directly into the platform. This includes project management tools, CRM systems, and developer tools.
- Guest Access: The platform allows external users to join teams and participate in conversations, extending collaboration capabilities beyond the internal organization.
Pros:
- Deep Microsoft 365 Integration: For businesses using Office 365, Teams offers unparalleled synergy, centralizing documents, calendars, and other productivity tools within a single interface.
- Comprehensive Feature Set: It combines chat, calling, video, and file sharing, often eliminating the need for separate communication tools.
- Scalability for Large Organizations: Its channel-based structure and robust administrative controls make it ideal for managing communication across numerous departments and teams within a large enterprise.
Cons:
- Can Be Overwhelming: The sheer number of features and integrations can present a steep learning curve for new users, potentially leading to feature fatigue if not managed effectively.
- Resource Intensive: Teams can consume a significant amount of system resources, which might impact performance on older or less powerful hardware.
Pricing:
Microsoft Teams is included with most Microsoft 365 business subscriptions. Plans vary, but generally include:
- Microsoft 365 Business Basic: Starts at $6.00 per user/month (annual billing), offering web and mobile versions of Office apps, email, and Teams.
- Microsoft 365 Business Standard: Starts at $12.50 per user/month (annual billing), adding desktop versions of Office apps and more advanced features.
- Microsoft 365 Enterprise Plans: Offer more advanced security, compliance, and analytics features for larger organizations.
A free version of Teams is also available with limited features for smaller teams or individual use.
Best For:
Microsoft Teams is an excellent choice for medium to large organizations, especially those already operating within the Microsoft 365 ecosystem. Its structure is particularly beneficial for companies with a departmental or project-based organizational model that require a centralized, integrated platform for communication, collaboration, and workflow management. Businesses looking to consolidate multiple communication and productivity tools into one solution will find Teams a compelling option.
Bottom Line:
Microsoft Teams stands out as a powerful, all-in-one collaboration hub, especially for organizations deeply integrated with Microsoft 365. Its comprehensive feature set, robust video conferencing, and extensive app integrations provide a solid foundation for team communication and project management. While its complexity can be a hurdle, the benefits of unified workflow and deep ecosystem integration make it a top contender for businesses prioritizing efficiency and centralized operations.
3. Google Chat
Google Chat serves as a dedicated business messaging platform, integrating seamlessly with the broader Google Workspace ecosystem. Its primary value proposition lies in its tight knit connection to familiar Google tools like Gmail and Google Drive, making it an intuitive choice for organizations already invested in Google's suite. This integration simplifies workflows by allowing users to access and collaborate on documents directly within chat conversations, streamlining communication and reducing the need to switch between applications.
Key Features:
- Direct Google Workspace Integration: Chat is built into Gmail and accessible via a dedicated web app and mobile clients. This means users can initiate chats directly from their inbox, share Google Drive files effortlessly, and even schedule Google Meet calls from within a conversation.
- Spaces (formerly Rooms): These are persistent group chat rooms designed for specific projects or teams. Spaces allow for organized conversations, file sharing, and task management, providing a central hub for team collaboration.
- Smart Reply and Suggestions: Leveraging Google's AI capabilities, Chat offers intelligent reply suggestions based on the context of a conversation, speeding up responses. It also provides notifications for @mentions and can summarize conversations.
- Search Functionality: Powerful search capabilities allow users to quickly find past messages, files, and contacts across all their Google Workspace applications, enhancing information retrieval.
- Video Conferencing Integration: Seamlessly launch Google Meet video calls directly from a chat or Space, facilitating quick face-to-face discussions.
Pros:
- Familiar Interface: For users already comfortable with Google Workspace, the learning curve for Google Chat is minimal. Its interface feels intuitive and aligns with other Google products.
- Cost-Effective for Workspace Users: When bundled with Google Workspace subscriptions, Google Chat often represents a highly cost-effective communication solution, as it's included without additional charge.
- Robust Collaboration: The deep integration with Drive, Docs, Sheets, and Slides makes collaborative document work incredibly smooth, allowing for real-time co-editing and feedback within the chat environment.
Cons:
- Limited Advanced Features: Compared to more specialized chat platforms like Slack, Google Chat can feel less feature-rich in areas like advanced bot integrations or highly customizable notification settings.
- Can Be Overlooked: Because it's often embedded within Gmail, some users might not fully leverage its dedicated features or might find its standalone presence less prominent than other dedicated chat applications.
Pricing:
Google Chat is included as part of Google Workspace plans. Pricing varies depending on the specific plan, starting from the Business Starter plan at $6 per user per month, which includes 30GB of cloud storage and access to core Workspace apps, including Chat. Higher-tier plans offer more storage, advanced security features, and additional administrative controls.
Best For:
Google Chat is an excellent choice for businesses that are already heavily invested in the Google Workspace ecosystem. Organizations using Gmail, Google Drive, and Google Calendar will find the integrated experience particularly beneficial. It's ideal for small to medium-sized businesses seeking a cost-effective, integrated communication solution that simplifies collaboration on Google-based documents and projects. Its simplicity also makes it suitable for teams that don't require the extensive customization or third-party integrations offered by more complex platforms.
Bottom Line:
Google Chat shines as a deeply integrated communication tool for Google Workspace users. Its strength lies in its seamless connection to other Google applications, making document sharing and collaboration effortless. While it may lack some of the advanced bells and whistles of dedicated chat platforms, its ease of use, cost-effectiveness within a Workspace subscription, and intuitive interface make it a compelling option for many businesses looking to centralize their team communication.
4. Discord for Voice
Discord offers a unique approach to team communication, primarily distinguished by its robust, always-on voice chat capabilities. Originally popular with gamers, it has since evolved into a versatile platform capable of supporting various communities, including businesses. Its core strength lies in facilitating seamless, low-latency voice conversations that can run continuously in the background, allowing for spontaneous discussions and a more integrated team presence, especially for distributed or remote teams who miss the ambient communication of a physical office.
Key Features:
- Always-On Voice Channels: Unlike traditional VoIP or scheduled calls, Discord allows users to join persistent voice channels. Team members can hop in and out of these channels as needed, fostering an environment of continuous interaction. This feature mimics the casual "walk over to someone's desk" or "overhear conversations" aspect of in-office work.
- Server-Based Organization: Communication is organized into servers, which can be tailored for specific teams or projects. Within servers, users can create multiple text and voice channels, allowing for focused discussions on different topics or tasks without cluttering the main communication flow.
- Rich Text Chat: While voice is its standout feature, Discord also provides comprehensive text chat functionalities. This includes threaded conversations, rich media embedding, emoji support, and integrations with other services, ensuring that asynchronous communication is well-supported.
- Screen Sharing & Video: Users can share their screens directly within voice channels or initiate video calls. This is particularly useful for quick collaborative sessions, pair programming, or informal team huddles.
- Role-Based Permissions: The platform allows for detailed management of user roles and permissions within a server. This is crucial for businesses to control access to different channels and manage team hierarchies effectively.
Pros:
- Exceptional Voice Quality and Stability: Discord's voice infrastructure is highly optimized for low-latency, high-quality audio, making it ideal for constant communication where real-time interaction is paramount.
- Cost-Effective: Discord offers a generous free tier that is more than adequate for many business needs, including unlimited message history and robust voice chat.
- Familiar Interface for Many: Its widespread adoption in other communities means many potential employees may already be familiar with the platform, reducing the onboarding friction.
- Community-Oriented Design: The server and channel structure fosters a sense of community and belonging, which can be a significant morale booster for remote teams.
Cons:
- Perception as a Gaming Platform: Businesses might face an uphill battle in shifting the perception of Discord from a gaming tool to a professional communication hub.
- Limited Formal Integrations: While it supports bots and some integrations, it doesn't have the deep, enterprise-grade integrations with business productivity suites that platforms like Slack or Microsoft Teams offer out-of-the-box.
- Less Structured for Formal Workflows: The emphasis on spontaneous voice chat can sometimes make it less ideal for highly structured project management or formal documentation compared to dedicated business tools.
Pricing:
Discord's core functionality, including unlimited text and voice chat, is completely free. For businesses looking for enhanced features, Discord Nitro offers upgrades for individual users (e.g., higher quality streaming, custom emojis), but there isn't a specific enterprise plan with centralized billing or advanced admin controls that you might find with other business-focused chat apps. Most businesses leverage the free tier effectively.
Best For:
Discord is an excellent choice for businesses that prioritize real-time, spontaneous communication and want to foster a strong sense of team camaraderie, especially among remote or distributed teams. It's particularly well-suited for creative agencies, startups, or any organization where informal, ongoing dialogue is beneficial. Teams that already have a presence on Discord or are comfortable with its gaming-adjacent origins will find it a natural fit. It excels where continuous verbal interaction is more important than highly structured project tracking within the chat app itself.
Bottom Line:
Discord stands out for its unparalleled always-on voice chat, providing a unique solution for teams seeking to replicate the ambient communication of an office environment. While it may require a slight cultural shift for some organizations, its robust free offering and excellent voice capabilities make it a compelling option for fostering connection and facilitating quick, informal discussions among team members. Choose Discord if a persistent, low-friction voice presence is your top priority.
5. Element for Self-Hosting
Element is a secure, open-source communication platform built on the Matrix protocol, offering end-to-end encryption by default. Its primary value proposition lies in its commitment to privacy and data sovereignty, allowing organizations to self-host their instance for complete control over their communication data. This makes it a compelling choice for businesses with stringent security requirements or those looking to avoid vendor lock-in with cloud-based solutions. Element provides a robust alternative to traditional chat apps by prioritizing user control and decentralization.
Key Features:
- End-to-End Encryption (E2EE): Every message, call, and file shared within Element is automatically end-to-end encrypted, ensuring that only the intended recipients can access the content. This is a foundational element of its security design.
- Decentralized Architecture: Built on the open Matrix protocol, Element is not a single, centralized service. Users can choose to connect to public Matrix servers or, crucially for businesses, host their own private server. This means no single entity controls all the data.
- Self-Hosting Capability: Organizations can deploy their own Element server, giving them full administrative control over user accounts, data storage, and security policies. This is ideal for compliance-heavy industries or companies that want to manage their infrastructure.
- Rich Communication Tools: Beyond text chat, Element supports voice and video calls, file sharing, and screen sharing, all while maintaining its strong encryption standards.
- Interoperability: As a Matrix client, Element can communicate with other Matrix-compatible clients and services, fostering a more open communication ecosystem.
Pros:
- Unparalleled Security and Privacy: The default end-to-end encryption and self-hosting option provide a level of security and privacy that few other platforms can match. This is critical for sensitive business communications.
- Data Sovereignty: By hosting your own server, you retain complete ownership and control over your company's communication data, reducing reliance on third-party providers and mitigating risks associated with data breaches on external platforms.
- Open-Source Transparency: The open-source nature of Element and the Matrix protocol allows for community auditing and development, promoting trust and continuous improvement in security.
- Customization and Control: Self-hosting offers significant flexibility to tailor the platform to specific organizational needs, including integrations and access controls.
Cons:
- Technical Overhead for Self-Hosting: Setting up and maintaining a self-hosted Element server requires technical expertise and resources, which might be a barrier for smaller businesses or those without dedicated IT staff.
- User Experience Can Be Less Polished: Compared to some highly commercialized, cloud-native chat apps, Element's user interface, while functional, might occasionally feel less intuitive or feature-rich in certain non-critical areas.
Pricing:
Element's core client is free and open-source. For businesses seeking a managed, enterprise-grade solution with dedicated support and enhanced features for self-hosting or on-premise deployment, Element offers tiered enterprise plans. These typically include features like dedicated support, advanced administration tools, and compliance certifications. Specific pricing is usually available upon request for enterprise solutions, as it often depends on the scale and specific requirements of the deployment.
Best For:
Element is an excellent choice for organizations that prioritize security and data privacy above all else. This includes government agencies, legal firms, financial institutions, healthcare providers, and any business handling highly confidential information. It's also ideal for companies that are comfortable managing their own infrastructure or have the IT resources to do so, allowing them to maintain complete control over their communication environment.
Bottom Line:
Element stands out for businesses needing maximum security and control over their internal communications. Its commitment to end-to-end encryption and the option for self-hosting make it a powerful solution for those who cannot compromise on privacy or data sovereignty. While it demands more technical investment for self-hosting compared to cloud-only services, the benefits in terms of security and independence are substantial for the right organization.
6. Connecteam
Connecteam positions itself as an all-in-one employee management app, extending beyond simple chat functions to encompass a broader suite of tools designed for deskless and frontline workforces. Its core value proposition lies in consolidating communication, scheduling, HR, and operational tasks into a single, accessible platform. This integrated approach aims to streamline workflows and enhance engagement for employees who may not have constant access to traditional desktop tools.
Key Features:
- Real-Time Chat: Connecteam offers robust instant messaging capabilities, allowing for one-on-one conversations, group chats, and company-wide announcements. This facilitates quick updates and direct communication across teams.
- Employee Directory: A centralized directory provides easy access to contact information for all team members, making it simple to find and connect with colleagues.
- Scheduling and Time Tracking: The platform includes tools for creating and managing work schedules, as well as features for employees to clock in and out, which is crucial for managing work hours and payroll.
- Task Management: Users can create, assign, and track tasks, ensuring accountability and progress visibility on projects and daily duties.
- HR Hub: Connecteam integrates essential HR functions such as document sharing, employee onboarding, and recognition programs, centralizing important administrative processes.
- Forms and Checklists: Customizable forms and digital checklists streamline data collection and operational procedures, reducing paperwork and ensuring consistency.
Pros:
- All-in-One Solution: Its comprehensive feature set means businesses can potentially replace several disparate tools with one unified platform, simplifying management and reducing costs.
- Deskless Workforce Focus: Designed with frontline and mobile employees in mind, making it highly effective for industries like retail, construction, and healthcare.
- User-Friendly Interface: The app is generally praised for its intuitive design, making it easy for employees of all technical skill levels to adopt and use.
Cons:
- Less Depth in Chat: While functional, its chat features may not offer the intricate integrations or advanced customization options found in dedicated chat-first platforms like Slack.
- Potential Overwhelm: For very small teams or those solely needing chat, the breadth of features might be more than required, potentially leading to a steeper initial learning curve for non-essential functions.
Pricing:
Connecteam offers a Free plan suitable for up to 10 users, providing basic chat, directory, and announcements. Paid plans start with the "Lite" plan, which is competitively priced and scales with user count, offering more advanced features. Higher tiers like "Plus" and "Advanced" unlock more robust functionality for larger organizations, including advanced time tracking, operational tools, and dedicated support. Specific pricing varies based on the number of users and chosen features, but it's generally positioned as an affordable solution.
Best For:
Connecteam excels for businesses with a significant portion of their workforce operating outside a traditional office environment. This includes retail stores, restaurants, construction companies, manufacturing plants, healthcare facilities, and field service organizations. It's particularly beneficial for companies looking to improve communication, streamline scheduling, and manage HR processes for non-desk employees efficiently.
Bottom Line:
Connecteam stands out not just as a chat app, but as a complete operational hub for deskless teams. While its chat capabilities are solid, its true strength lies in integrating communication with scheduling, time tracking, and HR functions. If your organization struggles with connecting with frontline workers or managing dispersed teams, Connecteam offers a powerful, user-friendly, and cost-effective solution to bridge those gaps.
7. Twist Team Communication
Twist positions itself as a fundamentally different approach to team communication, prioritizing focused conversations over the often-chaotic stream of typical chat applications. It's designed to help teams cut through the noise by organizing discussions into distinct threads, making it easier to follow specific topics and reduce distractions. This structure aims to foster deeper engagement with important conversations while allowing less critical updates to be easily skimmed or ignored.
Key Features:
- Threaded Conversations: The core of Twist's design is its emphasis on threaded discussions. Instead of messages appearing in a chronological feed, each topic or project gets its own dedicated thread. This ensures that conversations remain organized and context is preserved, making it simple to catch up on specific discussions without wading through unrelated messages.
- Focus on Asynchronous Communication: While real-time chat is possible, Twist encourages a more asynchronous communication style. This allows team members to respond thoughtfully when they have the time, reducing the pressure for immediate replies and preventing constant interruptions.
- Organized Inbox: Twist provides a clear inbox that consolidates important notifications and mentions, ensuring that users don't miss critical information. It separates actionable items from general discussion, helping to manage workload effectively.
- Integrations: The platform supports integrations with popular productivity tools, allowing teams to connect their existing workflows and bring relevant information directly into their communication hub.
- Unlimited Search: Users can easily search through past conversations and files, quickly retrieving information needed for projects or reference.
Pros:
- Reduced Distractions: The threaded model significantly minimizes the constant barrage of notifications and irrelevant messages common in other chat apps, allowing for deeper work and improved focus.
- Enhanced Organization: Conversations are naturally organized by topic, making it much easier to track progress, find information, and onboard new team members who can review past discussions.
- Promotes Thoughtful Communication: The asynchronous nature encourages well-considered responses rather than reactive, often superficial, chat.
Cons:
- Steeper Learning Curve: For teams accustomed to the rapid-fire nature of traditional chat apps, the shift to a more structured, threaded approach might require an adjustment period.
- Less Real-Time Feel: While real-time chat is supported, it's not the primary focus. Teams prioritizing constant, immediate back-and-forth might find it less ideal than platforms like Slack.
Pricing:
Twist offers a Free plan with unlimited messages, unlimited search, and up to 5 integrations. Paid plans, starting at $5.99 per user per month (billed annually), unlock unlimited file storage, unlimited integrations, advanced search, and priority support.
Best For:
Twist is an excellent choice for teams that struggle with information overload and constant distractions from traditional chat platforms. It's particularly beneficial for remote or hybrid teams who need a structured way to manage project discussions and company-wide announcements asynchronously. Companies that value focused work and thoughtful communication will find Twist's approach highly effective. It’s also well-suited for smaller to medium-sized businesses looking for a more organized alternative to the often-overwhelming nature of constant chat streams.
Bottom Line:
Twist stands out by prioritizing focused, organized communication through its threaded conversation model. While it may require an initial adjustment for teams used to more chaotic chat environments, its ability to significantly reduce distractions and improve information retrieval makes it a powerful tool for enhancing productivity and fostering a more deliberate communication culture. If your team is drowning in notifications and struggling to keep track of important discussions, Twist offers a compelling solution.
8. Chanty: Simple Team Communication
Chanty is a team chat application designed for simplicity and affordability, aiming to centralize team communication and project management without overwhelming users. It positions itself as a straightforward alternative to more complex platforms, focusing on core communication needs alongside essential productivity features. This app is particularly beneficial for smaller teams or those seeking a less feature-heavy, more intuitive experience.
Key Features:
- Unlimited Message History: Unlike many competitors that limit message history on free plans, Chanty offers unlimited access to past conversations, ensuring no information is lost. This is a significant advantage for teams that rely on historical context for ongoing projects.
- Built-in Task Management: Chanty integrates a task management system directly within the chat interface. Users can convert messages into tasks, assign them to team members, set deadlines, and track their progress. This feature streamlines workflows by keeping communication and action items in one place.
- Team Voice and Video Calls: The platform supports unlimited group voice and video calls, allowing teams to connect face-to-face or through audio without time restrictions or complex setup. This is crucial for real-time collaboration and decision-making.
- Public and Private Channels: Teams can organize conversations into public channels accessible to everyone, or private channels for specific groups or projects. This structure helps manage information flow and maintain focus.
- Message Search: A robust search function allows users to quickly find past messages, files, and tasks, saving valuable time.
Pros:
- Affordable Pricing: Chanty offers a highly competitive pricing structure, making it an accessible option for startups and small businesses with budget constraints. The free plan is surprisingly generous.
- User-Friendly Interface: The app boasts a clean, intuitive design that's easy to navigate, reducing the learning curve for new users and ensuring faster adoption across the team.
- Unlimited History on Free Plan: This is a standout feature, especially when compared to many other chat apps that restrict message history on their free tiers, making it a cost-effective solution for long-term data access.
Cons:
- Limited Integrations: While Chanty integrates with some popular tools, its integration library is not as extensive as that of market leaders like Slack or Microsoft Teams. This might be a drawback for businesses heavily reliant on a wide array of third-party applications.
- Fewer Advanced Features: For very large organizations or those requiring highly specialized communication tools, Chanty might lack the depth of advanced features found in more established platforms.
Pricing:
Chanty offers a free plan with unlimited messages and history, 10GB of storage per team, and unlimited public/private channels. The paid plan, Chanty Pro, is priced at $3 per user per month (billed annually) or $4 per user per month (billed monthly). Pro includes unlimited apps and integrations, unlimited message history, 20GB of storage per team, and priority support.
Best For:
Chanty is ideal for small to medium-sized businesses, startups, and remote teams seeking an affordable, easy-to-use platform for core communication and basic task management. Its unlimited message history on the free tier makes it particularly attractive for teams that need to retain access to past conversations without incurring high costs.
Bottom Line:
Chanty provides a refreshingly simple and cost-effective approach to team chat. If your primary needs are clear communication, straightforward task management, and unlimited message history without a hefty price tag, Chanty is an excellent choice. It excels by focusing on essential features and delivering them in an exceptionally user-friendly package, making it a strong contender for teams prioritizing simplicity and affordability.
9. Pumble Team Chat
Pumble is a team chat application designed to foster seamless communication within organizations, particularly for those prioritizing a robust free offering. It aims to provide essential communication tools without the significant cost often associated with enterprise-level platforms, making it an accessible option for small to medium-sized businesses. The platform focuses on delivering core chat functionalities, including direct messaging and group channels, to keep teams connected and productive.
Key Features:
- Unlimited Messages & History: Pumble stands out by offering an unlimited message history, a feature often restricted to paid tiers in competing applications. This means no data is ever lost, and team members can always refer back to past conversations without limitations.
- Unlimited Public & Private Channels: Users can create an unlimited number of both public channels for broad team discussions and private channels for more focused, project-specific conversations, allowing for flexible communication organization.
- Direct Messaging: Facilitates one-on-one conversations between team members, ensuring private discussions can occur efficiently.
- Guest Access: Allows external collaborators or clients to be invited into specific channels for limited periods, streamlining project collaboration with stakeholders outside the core team.
- File Sharing: Supports the sharing of documents, images, and other files directly within chat conversations, centralizing project assets.
- Search Functionality: Robust search capabilities allow users to quickly find specific messages, files, or conversations within their unlimited history.
Pros:
- Generous Free Tier: Pumble's most significant advantage is its truly unlimited free plan, which includes unlimited messages, unlimited history, and unlimited channels. This makes it incredibly cost-effective for startups and small businesses.
- No Message Limits: Unlike many competitors that cap message history or daily message counts on free plans, Pumble provides unrestricted access to all past communications.
- User-Friendly Interface: The platform is designed to be intuitive and easy to navigate, reducing the learning curve for new users and ensuring quick adoption.
Cons:
- Fewer Integrations: Compared to more established players like Slack or Microsoft Teams, Pumble offers a more limited selection of third-party integrations, which might be a drawback for organizations heavily reliant on a wide ecosystem of tools.
- Less Advanced Features: While it covers the essentials well, Pumble may lack some of the more sophisticated features found in premium offerings, such as advanced analytics, AI-powered assistance, or extensive customization options.
Pricing:
Pumble offers a single, comprehensive free plan with no time limits or feature restrictions for its core chat functionalities. This plan includes unlimited messages, unlimited message history, unlimited channels, and guest access. There are no paid tiers currently listed, positioning Pumble as a completely free solution for team communication.
Best For:
Pumble is an excellent choice for small businesses, startups, non-profits, or any organization that needs a reliable and cost-effective team chat solution. Its unlimited free offering makes it ideal for budget-conscious teams who require unlimited message history and an unrestricted number of channels. It's also suitable for teams looking for a straightforward, no-frills communication tool that focuses on core chat functionalities without the complexity or cost of premium platforms.
Bottom Line:
Pumble carves out a unique niche by offering a powerful, completely free team chat experience with truly unlimited messaging and history. It excels by removing common limitations found in free tiers of other applications. While it may not boast the extensive integrations or advanced features of paid competitors, Pumble delivers essential communication tools reliably and affordably. Choose Pumble if your primary need is a robust, unrestricted chat platform that won't cost your business a dime.
10. Zoho Cliq
Zoho Cliq is a robust team chat and collaboration platform designed to integrate seamlessly with Zoho's broader suite of business applications. It aims to centralize communication, making it the digital nerve center for businesses looking to streamline workflows and boost productivity. Cliq distinguishes itself by offering a comprehensive set of features that go beyond simple messaging, including robust integrations, customizable bots, and a focus on organized conversations.
Key Features:
- Organized Channels: Cliq allows users to create public or private channels for specific teams, projects, or topics. This keeps conversations focused and easily searchable, preventing important information from getting lost in a general feed.
- Direct Messaging: For one-on-one or small group communication, Cliq provides a clean and efficient direct messaging interface.
- Video & Audio Calls: Built-in high-definition video and audio conferencing capabilities allow teams to connect face-to-face or collaborate audibly without needing to switch to a separate application. Group calls with screen sharing are also supported.
- Bots and Automation: Cliq's powerful bot builder enables users to create custom bots for automating repetitive tasks, sending notifications, or integrating with other services. This significantly enhances workflow efficiency.
- Zoho Ecosystem Integration: A major strength is its deep integration with other Zoho products like CRM, Projects, and Desk. This allows for context-aware communication, such as discussing a customer record directly within Cliq.
- File Sharing & Search: Users can easily share files and documents within chats and channels. A powerful search function allows for quick retrieval of past messages, files, and links.
- Customizable Workflows: Cliq allows for the creation of custom workflows and the setup of alerts for specific events, further tailoring the platform to a business's unique needs.
Pros:
- Deep Zoho Integration: For businesses already invested in the Zoho ecosystem, Cliq offers unparalleled synergy, unifying communication with core business processes.
- Cost-Effective: Compared to some competitors, Zoho Cliq offers a very competitive pricing structure, especially when bundled with other Zoho services, making it an attractive option for budget-conscious organizations.
- Feature-Rich Free Tier: The free version provides a generous set of features, making it accessible for small teams or those testing the waters of team chat applications.
- Customization and Automation: The ability to build custom bots and workflows provides significant flexibility and potential for process optimization.
Cons:
- Learning Curve for Advanced Features: While basic chat is intuitive, mastering the bot builder and advanced automation features may require a steeper learning curve for some users.
- User Interface Can Feel Cluttered: Some users find the interface, especially when heavily integrated with other Zoho apps, to be less streamlined than some competitors, potentially leading to a slight initial overwhelm.
Pricing:
Zoho Cliq offers a free plan that includes unlimited messages, 100 chat history per user, 50GB storage, and basic integrations. Paid plans start with the "Unlimited" plan at $1 per user/month (billed annually), which removes chat history limitations, increases storage, and unlocks advanced features like custom bots and granular permissions. Enterprise plans offer even more advanced security and customization options.
Best For:
Zoho Cliq is an excellent choice for small to large businesses that are already using or considering the Zoho suite of applications. It's particularly beneficial for organizations looking for a cost-effective, integrated communication solution that can be customized to automate specific business processes. Teams that require robust real-time collaboration and want to centralize their workflow within a single ecosystem will find Cliq to be a powerful tool.
Bottom Line:
Zoho Cliq stands out as a powerful and economically sensible team chat solution, especially for businesses embedded within the Zoho ecosystem. Its comprehensive feature set, including strong integration capabilities and automation tools, makes it a compelling alternative to more expensive standalone chat applications. While it might present a slight learning curve for its more advanced functionalities, the overall value and efficiency gains make it a worthy contender for any business seeking to enhance team communication and workflow management.
Conclusion
Choosing the right team chat app is more than just picking a communication tool; it's about establishing a central nervous system for your business operations. The options we've explored offer distinct advantages, from Slack's robust integrations and widespread adoption to alternatives that might better suit specific budget constraints or feature needs. Whether you prioritize seamless file sharing, advanced project management capabilities, or simply a straightforward way to reduce email clutter, there's a platform designed to amplify your team's efficiency and collaboration.
Don't let communication bottlenecks slow your progress. Take the insights from this list and begin evaluating which application best aligns with your team's workflow and long-term goals. Start a free trial, involve your team in the decision-making process, and make the investment that will foster better connection and productivity across your organization.